Terms of service

Terms of Service

Last updated: July 6, 2026

Overview

This website is operated by 3DenseCreations. Throughout the site, the terms "we", "us", and "our" refer to 3DenseCreations. By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any of our services.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or that you have permission from a parent or legal guardian to use this website.

You may not use our products for any unlawful purpose or violate any applicable laws while using our services.

You must not transmit viruses, malicious code, or any harmful software through our website.

Products

We strive to display our products as accurately as possible. However, actual colors, textures, and finishes may vary depending on your screen, lighting conditions, and the nature of the 3D printing process.

Because many of our products are manufactured using additive manufacturing (3D printing), slight layer lines, minor surface variations, and small cosmetic differences are normal and do not constitute defects.

We reserve the right to modify, discontinue, or limit the sale of any product at any time without prior notice.

Custom & Personalized Orders

Custom-made or personalized products are manufactured according to customer specifications.

Customers are responsible for ensuring that all submitted names, text, dimensions, colors, and design requests are accurate before production begins.

Once production has started, custom orders cannot be canceled or modified.

Personalized items are generally not eligible for return unless they are defective or produced incorrectly.

Pricing

All prices displayed on our website are shown in the applicable currency and may be changed without notice.

We reserve the right to correct pricing errors, product descriptions, or availability at any time.

Orders

We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, pricing errors, inventory issues, or other circumstances beyond our reasonable control.

If your order is canceled after payment has been received, a full refund will be issued.

Shipping

Estimated delivery times are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other events outside our control.

Risk of loss transfers to the customer once the order has been delivered to the shipping carrier, except where otherwise required by applicable law.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Intellectual Property

All content on this website—including product designs, photographs, logos, graphics, text, branding, and other materials—is the property of 3DenseCreations or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Content

If you submit reviews, comments, photos, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and publish that content for marketing and promotional purposes.

You confirm that any content you submit does not infringe the rights of any third party.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

Disclaimer of Warranties

To the fullest extent permitted by law, our products and services are provided "as is" and "as available" without warranties of any kind, except where warranties cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by law, 3DenseCreations shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Greece and, where applicable, the mandatory consumer protection laws of the European Union.